The Web Show

I happened to catch and participate in the online presentation on Tuesday night at BrazenCareerist (my profile is pretty light). If you did you know there was some slight bashing on HR. Afterward, I happened to think about the view and the perception of Human Resources by most individuals and people within various parts of a business, whether small or large.

So with that I gave it some thought and in grand Picaso style artistry I did a mind map of what HR does, the overgeneralized perception, and what ends up happening to so many departments, the small-or-large-depts-of-1-or-2 in Human Resources.

WHAT Human Resources Actually Does (and deals with)

WHAT some people think about Human Resources

WHAT usually happens as a result

What do you think: While it depends on your organization and really what you are ACTIVELY doing to change the perception do you think this is true? Am I off or spot on? Better yet, what actions are you taking to change the perception?

Not one of those posts: I usually try to be pretty informative and insightful in my posts but this is not one of those posts. This is a random thought post.

I came across a post “Decision Making, Social Media & Corporate Branding” written by @ImSoSarah. A quick synopsis of the post, from my perspective, is that everyone has a brand  (now trendily… if that’s a word) and all people/companies try so hard to manage that brand. The thing is that many people connect, friend and follow others not necessarily for the corporate information and deals that you have, but more for the off-topic and quirky information that is sometimes randomly put out.

Trendy Terms: Me personally, I could care less about trendy terms, yet I do understand the power in those terms like “brand” and peoples perception of that brand. I personally believe in seriousness, humor, connections and information. I try to do all four within my blog, twitter feed and my other digital footsteps. At the same time I try also to be serious and valid in the topics I present.

My comment in her post was the following:

The funniest thing about branding (corporate, business and personal) is that depending on who you are, what you do and where you do it – people act like they are not human.  Thing is we have quirks, we cuss, have gr8 & bad times, we say and do stupid things. Yet somehow we try so hard to cover it all up.

No one has to put it all out there but by putting something out that isn’t manufactured, always polished and plastic-surgery-perfect… people get to see that you are human!

And wouldn’t you or any one of us rather spend time with a HUMAN rather then a BRAND! I sure would.

Main Point: So to clean it up… it is better to have real connections with real people who actually do real things!

Brands suck… HUMANs Rule

 When I was in College obtaining my first degree I worked with students. I was a Diversity Advocate and later became a Resident Assistant and Residence Life Coordinator within the dormitories of the university. This was probably the subconscious start to my career within HR and Learning Development.

I was an RA for 3 summers for a summer program called Groups, in which I also began my career. I still have much respect for the program. At some point in the beginning of the programs I would hold an orientation that many students would attend to ask questions, and address what they would face in their transition from High School to College life.

The Example I Used was this: Think about your life as a chalk board. In high school you had friends, classes, grades that you built up from the time you were in middle school. A reputation if you can imagine. Your teachers, family, friends all had opinions of your ethics, school work and personality. Now think of all the actions and activities you did. All through your schooling, you wrote on that chalk board that was your life. Everyone could see who you were, how you acted, what you weren’t, etc. etc. By the time you left high school it was filled for all to see.

Now you’re in college. Most people here do not know you. Your parents aren’t around to watch you from day to day. You have new teachers and acquaintances. You have a chance to erase that chalkboard and start over fresh. The difference now is that what you write on your board could become more permanent. What will you write on your board?

I tell this story to say that what you project is important.

Merriam-Webster Dictionary defines a Brand as:

1 a (1) : a mark made by burning with a hot iron to attest manufacture or quality or to designate ownership (2) : a printed mark made for similar purposes : trademark b (1) : a mark put on criminals with a hot iron (2) : a mark of disgrace : stigma <the brand of poverty>

2 a : a class of goods identified by name as the product of a single firm or manufacturer : make b : a characteristic or distinctive kind <a lively brand of theater> c : brand name 2

What's the impression you leave

Interesting information don’t you think? Merriam’s would lead you to the assumption that a Brand is not only actions taken, but something that could be considered permanent. Now Seth Godin is considered one of the definitive guru’s on branding and social media. There are plenty of others but when his name is brought up, people think: branding, social media, innovation, etc. etc.

Seth’s definition of a BRAND is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another. If the consumer (whether business, a buyer, a voter or a donor) doesn’t pay a premium, make a selection or spread the word, then no brand value exists for that consumer.

Another interesting definition would you agree. My simple thought would be whether you like it or not, you have a brand. The way you walk, what you say, how you interact with the people around you and those you barely have contact with.

The Equation: Who you are + How you act + Someone’s Perception = Your Brand.

Many of us would disagree. Yet there is much truth to this. In an age where we have loads of personal and professional information being interconnected and advertised. Being passed across blogs, social media, chat streams, blog talk radio and everyday within limited/extrapolated interactions; we have and project a brand that burns itself into the people that we come across.

"today you are you, that is truer than true. there is no one alive who is youer than you." Dr. Suess

Whether you own up to the Brand-That-Is-You does not matter. There are those that will make decisions and assumptions based on that brand. It could be in an interview, at a networking event, in an employee intervention, or with your family in the confines of your own home. Regardless think about the impression that you leave. Think about what you write on your chalk board.

NOTE: I have been a writer for more than 9 years. I started blogging by writing poetry and short stories. Much of who I am is introspective and brash with a kind of self-conscious confidence. I am a smart ass that apologizes quickly. My personal feeling is that many people are like this, but often not honest about it.